Understanding your practice’s financial performance is crucial for success. UPA’s comprehensive dashboard provides you with the key insights you need to make informed decisions and optimize your revenue cycle management. This article explores the features and benefits of the Upa Dashboard, answering frequently asked questions about access, security, and support.
Accessing Your UPA Dashboard
UPA’s award-winning Practice Management software, including the dashboard, is provided at no additional cost. You can access your dashboard 24/7, eliminating the need for costly software maintenance and providing unparalleled convenience.
UPA Dashboard Training and Support
Initial training on using the UPA software and dashboard is provided during the implementation period. Ongoing training on new features and concepts is available to ensure your staff is always up-to-date. For technical support, your practice will work directly with UPA’s local onsite help desk. Billing inquiries from patients are handled by UPA’s dedicated customer service department.
UPA Dashboard Security
Data security is paramount. All data within the UPA system is encrypted, and each practice has its own isolated dataset. Access is password protected, ensuring confidentiality. UPA maintains robust security measures, including:
- User Access Log for tracking system logins
- Tiered user access and administration security levels
- Enhanced password and user account management
- Automatic user account logoff after a period of inactivity
UPA Billing Services and Reporting
UPA offers comprehensive billing services with a flat fee based on collected revenue, not per claim. Clean claims are transmitted electronically within 72 hours of receipt. Payments are managed through a lockbox system with your financial institution, ensuring timely and accurate processing.
UPA provides monthly dashboard reports detailing your practice’s key performance indicators. Regular meetings with UPA billing staff are encouraged and included in the service to discuss your accounts receivable and financial standing. UPA caters to all medical specialties, currently managing billing for over forty different specialties.
UPA Compliance and Contract Terms
UPA is fully HIPAA compliant, adhering to all requirements to protect patient health information. Contracts are annual, with a 60-day written notice required for termination by either party.
Conclusion
The UPA dashboard offers a powerful tool for monitoring and managing your practice’s financial health. With secure access, comprehensive training, and dedicated support, UPA provides a valuable solution for optimizing your revenue cycle. The transparency and accessibility of the UPA dashboard empowers you to make informed decisions, leading to improved financial performance and practice success. Contact UPA to learn more about how their dashboard can benefit your practice.
