The National Trailer Dealers Association (NTDA) 2018 Service Department Labor Hours Guide provides valuable benchmarks for semi trailer repair labor times. This report offers critical data for semi-trailer dealer service departments, enabling them to assess operational efficiency, labor costs, and compensation strategies. The guide compiles data from 133 NTDA member responses, measuring repair times across 20 service categories, including suspension, wheel, painting, electrical, liftgate, and roof assembly repairs.
Key Findings of the NTDA Semi Trailer Repair Labor Guide
The NTDA report analyzes various repair metrics, categorized by semi-trailer type, such as dry vans, flatbeds, and refrigerated trailers. This detailed breakdown allows for specific comparisons and informed decision-making. Key findings from the 2018 study include:
Regional and Dealership Size Consistency
The survey revealed minimal regional variation in semi trailer repair times. Surprisingly, dealership size also showed no significant impact on repair durations. This suggests consistent labor standards across different geographical areas and business scales.
Mobile Repair Services and Employee Benefits
An increasing number of respondents (19%) offer mobile semi trailer repair services, highlighting a growing trend in the industry. Furthermore, approximately one-third of dealers provide retirement plans for select employees. These benefits contribute to employee retention and overall workforce stability.
Productivity and Economic Factors
Compared to the 2015 survey, some categories experienced a slight decrease in productivity. The NTDA attributes this minor dip to potentially higher employee turnover rates influenced by the prevailing economic conditions.
Accessing the NTDA Semi Trailer Repair Labor Guide
The 2018 NTDA Service Department Labor Hours Guide is an essential resource for anyone involved in semi trailer repair and maintenance. NTDA members receive a complimentary digital copy, while printed copies are available for a nominal fee. Non-members can purchase a printed version. This comprehensive guide empowers service departments to optimize operations, benchmark performance, and ensure competitive pricing.
