A faulty Mongoose cable can render your VCI useless. Before you discard your valuable diagnostic tool, consider repairing the Mongoose cable. This article outlines two Mongoose cable repair options, helping you get your diagnostic tool back in working order.
Two Mongoose Cable Repair Options
We offer two convenient repair options for your damaged Mongoose cable:
Standard Mongoose Cable Replacement
This option provides a straightforward cable replacement. We remove the old, faulty cable and install a brand new one with a new USB end. This is a cost-effective solution for restoring basic functionality.
Premium Mongoose Cable Replacement with Detachable Cable and Aluminum USB
This upgraded option includes:
- New Case Body: Your Mongoose VCI will receive a new case body. Note: The OBD connector remains the original since detaching it from the circuit board is extremely difficult.
- Detachable Cable: A new detachable Mongoose cable allows for easier replacement in the future. Should the cable fail again, you can simply order a replacement cable without sending in the entire unit.
- CNC Aluminum USB End: A durable and stylish CNC machined aluminum USB connector enhances the overall quality and longevity of the connection.
The detachable cable offers long-term cost savings and convenience.
Before You Send Your Mongoose VCI for Repair
Important Considerations:
- Multiple Contacts: To avoid confusion and delays, please ensure a single point of contact for the entire repair process. Using multiple names and emails can significantly complicate the process. Provide consistent contact information (name, email, phone number) throughout the order and shipping process.
- Inspect for Damage: Before sending your Mongoose VCI, carefully remove the case (using tiny Torx screws) and inspect the circuit board for damage. Take clear photos and email them to [email protected]. This allows us to assess the extent of the damage and confirm whether repair is feasible. If the board is severely damaged (e.g., melted), we may have to return it without repair, and shipping charges will apply.
Ordering and Shipping
After placing your order online, email us at [email protected] to coordinate shipping. For multiple items, order one online and then contact us for further instructions.
Current Lead Time: One month.
Conclusion
Don’t throw away your Mongoose VCI just because of a faulty cable. Our Mongoose cable repair service provides cost-effective solutions to revive your diagnostic tool. Choose the option that best suits your needs and contact us today to get started. Remember to inspect your device and provide clear contact information to ensure a smooth and efficient repair process.
