The Acura radio navicode website, https://radio-navicode.acura.com/, is the official resource for retrieving lost or misplaced Acura navigation codes. However, users sometimes encounter issues obtaining the correct code. One common problem arises when entering the XM radio’s seven-character code, often resulting in an “incorrect code” message. This is because the XM radio code is for activating satellite radio service and not for the navigation system. Acura navigation codes may include both letters and numbers.
To retrieve the correct navigation code, you need the navigation unit’s serial number, not the XM radio serial number. This serial number can often be found in two locations:
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Anti-Theft ID Card: This card, typically located in the glove compartment, lists both the navigation anti-theft code and the navigation unit’s serial number.
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Navigation Control Unit: The serial number is also on a label affixed to the navigation control unit itself, usually where the removable DVD is inserted. Consult your vehicle’s Navigation System manual or contact your Acura dealership for assistance locating the control unit. The manual often includes a section on “Changing the DVD” that provides guidance on finding the control unit.
It’s crucial to note that the navigation serial number cannot be obtained electronically through the navigation screen. If the serial number label is damaged or missing, your Acura dealership can provide further assistance. In some cases, if the serial number is unavailable on the navigation unit, contacting the manufacturer directly, such as Alpine for older models, might be necessary to unlock the system. Remember to always consult https://radio-navicode.acura.com/ for the most accurate and up-to-date information on retrieving your Acura radio navicode.
