The Cummins Isx15 Nox Sensor plays a crucial role in emissions control. If you’re experiencing issues, understanding your warranty and troubleshooting steps is essential. This article outlines Tamerx Diesel Products’ warranty policy for Cummins ISX15 NOx sensors and provides guidance on resolving potential problems.
Warranty Coverage for Cummins ISX15 NOx Sensors
Tamerx Diesel Products offers a replacement warranty on all Cummins ISX15 NOx sensors. The specific warranty duration and mileage limitations can be found on the product’s detail page on our website. This warranty covers the replacement part and the cost of shipping the new sensor to you. However, it does not cover labor, towing, or other related expenses. It’s important to note this is a replacement warranty, not a money-back guarantee.
Troubleshooting Your Cummins ISX15 NOx Sensor
If your Cummins ISX15 NOx sensor malfunctions, contact Tamerx Diesel Products at (510) 257-1777 between 8:00 AM and 5:00 PM ET, Monday through Friday. Have your order number and relevant information ready to expedite the process. Our team will guide you through troubleshooting steps to identify the issue and rule out external factors. This may involve checking other engine components or systems. If a replacement sensor is necessary, we’ll arrange for it to be shipped promptly and provide return shipping instructions for the defective part.
Core Return Requirements for Warranty Activation
For most diesel products, including many Cummins ISX15 NOx sensors, the warranty activates upon installation. However, some parts require a core return (your old part) for warranty activation. If a core return is required, it will be clearly stated on the product’s detail page. Tamerx Diesel Products will provide a prepaid return shipping label. The warranty coverage begins once we receive your core. Failure to return the core within the specified timeframe may void the warranty.
Conclusion
Understanding your warranty coverage and troubleshooting procedures is vital when dealing with a faulty Cummins ISX15 NOx sensor. Contact Tamerx Diesel Products directly for assistance with warranty claims or troubleshooting. Our knowledgeable team will help resolve your issue efficiently and ensure your truck is back on the road quickly. Always refer to the specific product page for detailed warranty information and core return requirements.
