The Cummins Isx Clutch Fan plays a crucial role in engine cooling. Understanding its warranty and troubleshooting procedures is vital for owners and operators. This article provides essential information regarding Tamerx Diesel Products’ warranty policy for Cummins ISX clutch fan replacements and outlines the steps to take if you encounter issues.
Understanding Your Cummins ISX Clutch Fan Warranty
Tamerx Diesel Products offers a replacement warranty on all Cummins ISX clutch fans. The specific warranty duration and mileage limitations can vary depending on the specific product. Detailed warranty information is available on the product’s page on the Tamerx Diesel Products website. This warranty covers the replacement part itself and the cost of shipping the new clutch fan to you. However, it’s important to note that labor, towing, shop fees, or other related expenses are not covered under this warranty. This is not a money-back guarantee.
Troubleshooting Your Cummins ISX Clutch Fan
If your Cummins ISX clutch fan malfunctions or exhibits performance issues, contact Tamerx Diesel Products directly at (510) 257-1777 between 8:00 AM and 5:00 PM Eastern Time, Monday through Friday. Have your order number and any relevant information readily available to expedite the process.
Tamerx Diesel Products’ technicians will guide you through troubleshooting steps to identify the root cause of the problem. This may involve checking other engine components or systems to eliminate external factors contributing to the clutch fan issue. If a replacement is deemed necessary, Tamerx will promptly ship a new Cummins ISX clutch fan and provide return shipping labels and documentation if required.
Cummins ISX Clutch Fan Warranty Activation and Core Returns
In most cases, your Cummins ISX clutch fan warranty activates upon installation. However, some warranties require returning the old, or “core,” clutch fan. If a core return is necessary, Tamerx Diesel Products will provide a prepaid shipping label. The warranty coverage begins once Tamerx receives and processes the returned core. Failure to return the core within the specified timeframe may void the warranty. The product page will clearly state if a core return is required for warranty activation.
Conclusion
Tamerx Diesel Products stands behind its Cummins ISX clutch fans with a replacement warranty. Understanding the terms and conditions of this warranty, as well as the proper troubleshooting procedures, ensures a smooth process if issues arise. Always refer to the specific product page for detailed warranty information and contact Tamerx Diesel Products directly for assistance with any problems or concerns.
