Cummins understands the challenges in finding the right information for your Cummins Aftertreatment system. Locating specific parts and details can be difficult without the correct engine serial number (ESN) or aftertreatment serial number (ATSN). To address these challenges, Cummins has improved its QuickServe Online platform with the new Cummins Emission Solutions Catalog. This comprehensive resource simplifies the search process for emissions-related components and information.
Streamlined Parts Search with the Cummins Emission Solutions Catalog
The Cummins Emission Solutions Catalog, accessible through the “Parts” tab and “Emissions Catalog” mini-tab on QuickServe Online, offers a streamlined way to find the necessary aftertreatment information. It eliminates the requirement of an ESN for initial searches, enabling users to quickly identify parts using various identifiers. You can also access the Emissions Catalog directly from within any PE option details page.
Searching by Aftertreatment or Part Numbers
This catalog allows you to search by:
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Aftertreatment Serial Number (ATSN): Entering the ATSN will return the corresponding Cummins Emission Solutions (CES) part number and the Cummins part number. For switchback (SWB) ATSNs, the DPF and SCR ATSNs will be displayed along with the part numbers. If the ATSN is linked to an ESN, a link to the Option Details page for that specific part will be provided. If you don’t know the ATSN, click the “How to find your ATSN” link for guidance on locating it on the engine.
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Cummins Emission Solutions (CES) Part Number: Entering a CES part number will return the equivalent Cummins part number and a part description. If only one option contains this part number, a direct hyperlink to the option details will be provided.
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Cummins Part Number: Similar to searching with a CES part number, entering a Cummins part number will provide the equivalent CES part number and part description. If multiple options exist for the entered part number, you’ll be prompted to enter an ESN to narrow down the results.
Navigating Multiple Results and Missing Information
If multiple options are associated with a part number, entering the ESN helps pinpoint the correct one. Without the ESN, you can copy the Cummins part number into the “Search All Engines” search box on QuickServe Online to view all options associated with that part number.
In cases where information is unavailable, the catalog provides a link outlining further steps to continue the search. Cummins actively tracks searched-for but missing data, working proactively to update its database. This ensures that the information available through the Cummins Emission Solutions Catalog remains comprehensive and up-to-date.
Finding Support and Providing Feedback
For further assistance or to provide feedback, submit a QuickServe Online Help Desk ticket by clicking on “Contact Us” in the upper right corner of the QuickServe Online page. Cummins is committed to continually improving its resources to best support customers’ aftertreatment needs.
