What’s Covered Under This Warranty?
Our Limited Lifetime Warranty is designed to give you peace of mind, covering any faults in the materials or how your 2-In-1 Emergency Survival Escape Tool – purchased directly from AdventuresWithPurpose.com or authorized dealers – is made. This protection extends to issues with the crucial seat belt cutter, the reliable car window breaker (Car Window Smasher Tool), and all other parts of this essential safety device. We stand behind the quality and craftsmanship of our car window smasher tool, ensuring it’s ready when you need it most.
What Isn’t Covered by This Warranty?
It’s important to understand what situations are outside the scope of this warranty. Damage resulting from incorrect use, improper handling, accidents, or unauthorized changes are not covered. This also includes any issues related to add-ons like visor clips, key rings, and zip ties, as well as repairs not carried out by us. Normal wear and tear, or purely cosmetic damage that doesn’t affect the car window smasher tool’s function, are also excluded. Unfortunately, lost or stolen items cannot be covered. Crucially, this warranty is valid only for items bought from AdventuresWithPurpose.com or our authorized partners; purchases from unauthorized sellers or resellers are not protected. Finally, as permitted by law, we are not responsible for consequential or incidental damages that might arise.
How Long Does This Warranty Last?
We believe in the durability of our car window smasher tool. That’s why our warranty coverage lasts for the entire time you own your Window Breaker. This Limited Lifetime Warranty reflects our commitment to the long-term reliability and quality of our product.
How to Make a Warranty Claim?
If you believe you have a valid warranty claim, starting the process is straightforward. Simply send an email to [email protected] to begin your claim. To help us process your claim quickly, please provide proof of purchase, especially if you bought your car window smasher tool from one of our authorized retailers or partners.
To maintain the integrity of our warranty and protect against fraud, we do carry out investigations and checks on all claims. We may ask for more information or evidence, such as photos, your purchase receipt, or other documents to help us validate your claim. Submitting a warranty claim means you agree to fully cooperate with any investigation by Adventures with Purpose to confirm the claim’s validity. If we find that a claim was intentionally misrepresented or fraudulent, we do reserve the right to reject the claim and potentially take legal action.
What Will We Do To Resolve Your Claim?
Once we have assessed your warranty claim, if we confirm that the issue is due to defects in materials or manufacturing, we will replace your car window smasher tool. We will provide you with a replacement of the same style and color, depending on what we have in stock. If that exact style is no longer available, we will offer you a similar item of comparable quality, as decided by us. You won’t have to pay any extra for shipping, handling, or processing when making or fulfilling your warranty claim.
How Does State Law Affect This Warranty?
This warranty gives you specific legal rights, and depending on where you live, you might have other rights that vary from state to state. This warranty policy is governed by applicable laws and regulations, which can differ based on your location. This warranty does not take away from any legal rights you have as a consumer under law.
