The Powertrain Control Module (PCM) is the brain of your 2015 Chrysler 200, managing vital engine functions. Understanding the warranty and return policy for a replacement 2015 Chrysler 200 Pcm is crucial. This article outlines the terms and conditions associated with purchasing a refurbished or OEM PCM.
Lifetime Warranty Coverage
All 2015 Chrysler 200 PCMs come with a lifetime warranty. This warranty covers the replacement part itself, ensuring its functionality. However, it’s important to note what this warranty does not cover:
- Labor Costs: The warranty explicitly excludes labor charges for installation, removal, or any related services. This includes locksmith fees for key programming or any diagnostic work. Buyers are responsible for these costs.
- Incidental Expenses: The seller’s liability is limited to the purchase price of the PCM. Any consequential damages or injuries resulting from the part are not covered.
Return Procedures and Requirements
Returns are accepted but require adherence to specific guidelines:
- RMA Required: A Return Merchandise Authorization (RMA) is mandatory for all returns. Contact the seller to obtain an RMA before shipping the PCM back. Unauthorized returns will not be processed.
- Original Condition: The returned PCM must be in its original condition, showing no signs of damage, tampering, or misuse. Electrical components are thoroughly inspected upon return.
- Timely Return: For a full refund, returns must be initiated within 30 days of receiving the PCM. After 30 days, only exchanges or store credit are offered, subject to applicable restocking fees.
Restocking and Programming Fees
- Restocking Fee: A 20% restocking fee applies to all returns for a refund.
- Programming Fee: Programmed PCMs are subject to an additional non-refundable $85 programming fee upon return.
- Key Fee: If keys were purchased with the PCM, a non-refundable $90 key fee will be deducted from the refund.
Warranty Voiding Conditions
Several conditions will void the lifetime warranty:
- Physical Damage: Burnt components, physical damage, or water damage will void the warranty.
- Misuse: Improper use, modifications, tampering, or using the PCM for unintended purposes will void the warranty.
- Collision Damage: If the vehicle is involved in a collision, the PCM warranty is voided.
- Security Seal Tampering: Removing, breaking, or damaging the security seal will void the warranty.
- Late Warranty Activation: The warranty must be activated within 20 days of receipt to be valid.
Additional Terms and Conditions
- Faulty Unit Return: The seller reserves the right to request the return of a potentially faulty PCM for testing at the buyer’s expense before issuing a replacement.
- No Reimbursement for Associated Expenses: The seller is not responsible for any expenses incurred by the buyer related to a faulty PCM, such as locksmith fees, diagnostic charges, or rental car costs.
- International Shipping: Buyers are responsible for any tariffs, taxes, and import carrier fees associated with international shipments.
Conclusion: Understanding Your PCM Warranty
Purchasing a 2015 Chrysler 200 PCM comes with a lifetime warranty, providing assurance of its functionality. However, it’s crucial to understand the limitations and conditions of this warranty, including exclusions for labor, incidental expenses, and circumstances that void the coverage. Adhering to the return procedures and understanding the associated fees ensures a smooth transaction.
