The Powertrain Control Module (PCM) is the brain of your 05 Ford Escape, managing crucial engine functions. Understanding the warranty and return policy for a replacement 05 Ford Escape Pcm is essential. This article outlines the terms and conditions for returns and the lifetime warranty associated with purchasing a 05 Ford Escape PCM.
Lifetime Warranty Coverage
All 05 Ford Escape PCMs come with a lifetime warranty. This warranty covers the replacement of the PCM itself, but it’s important to note that it doesn’t include labor costs. Expenses related to installation, removal, key programming, or locksmith services are not covered under the warranty. The seller’s liability is limited to the purchase price of the PCM.
Return Procedures and Requirements
Returns are accepted, but must adhere to specific guidelines. A Return Merchandise Authorization (RMA) is required for all returns. Returns without an RMA are considered unauthorized and will not be processed. These unauthorized returns will be held for 45 days, after which the seller reserves the right to retain possession.
Before returning a 05 Ford Escape PCM, understand the following:
- Original Condition: The PCM must be returned in its original condition.
- Inspection: Returned PCMs undergo inspection for signs of damage, including burnt components, physical damage, and water damage.
- Processing Time: Return processing is handled in the order received and may take longer than order processing.
Warranty Voiding Conditions
Several conditions will void the lifetime warranty on your 05 Ford Escape PCM:
- Damage: Burnt components, physical damage, or water damage will void the warranty.
- Misuse: Misuse, abuse, modifications, tampering, or using the PCM for unintended purposes voids the warranty.
- Accidents: If the vehicle is involved in a collision, the warranty is voided.
- Tampered Seal: A removed, broken, or damaged security seal will void the warranty.
- Activation: The warranty must be activated within 20 days of receipt.
Restocking and Programming Fees
Returns are subject to a 20% restocking fee. Programmed 05 Ford Escape PCMs incur an additional $85 non-refundable programming fee. If keys were purchased with the PCM, an additional $90 non-refundable key fee applies to the return.
30-Day Money-Back Guarantee
A 30-day money-back guarantee is available from the date of package receipt. After 30 days, returns are eligible for exchange or in-store credit, subject to applicable return fees if the unit is deemed free of defects by the seller. The seller retains the right to request the return of a potentially faulty unit for testing at the buyer’s expense before issuing a replacement.
Additional Terms and Conditions
The seller is not responsible for any tariffs, taxes, or import carrier fees. Refused packages are not eligible for refunds. All transactions are subject to the laws of New York State. The warranty is limited to one claim. Purchasing a 05 Ford Escape PCM signifies agreement to these terms and conditions. Contact the seller directly for any further clarification.
